Homepage Privacy Policy

Privacy Statement

On Location Creations Photography understands your need to keep your personal information safe. We will only use your information to process your orders. We will never share your information with any other entities, for any reason. To further enhance your security, we never store your credit card information. At checkout, your credit card information is transmitted over a high-encryption-level secured network, at which point the credit card information is cleared from our system completely.

Refund/Return Policy

We only offer products of the highest quality. Therefore, we unconditionally guarantee our products against any defects in the product or craftsmanship for the lifetime of the image. If our products do not meet your expecta-tions for any reason, you may return it within 60 days. We will be happy to replace the product or issue a full refund. Refunds will be issued to the credit card you used in the original order transaction.

Cancellation Policy
All transactions are final and may not be cancelled at any time. However, if you are not completely satisfied for any reason, refunds will be issued in accordance with the Refund/Return Policy stated above.

Shipping Policy
Orders that are paid for online prior to the picture order deadline date, will be delivered within 5-6 weeks of the order deadline date by the method agreed upon with your organization. For reorders, please allow seven to ten days from the time you place your order. All reorders will be shipped via USPS. A flat rate of $5.00 per reorder will be applied to orders shipping within the United States. For all orders shipping internationally, additional shipping charges will be applied.

Contact Us
For more details, contact our studio at:
On Location Creations Photography
4804 Laurel Canyon Blvd. #591 Valley Village, CA 91607
Phone: 818/763-7626
E-mail: contact@onlocationcreations.com

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